We don't accept screenshots of the Steam app as proof of purchase. Both should be full-screen, desktop images. "Provide a screenshot of the details from your Steam transaction history and a screenshot of the confirmation email you got when you bought the game. Here's the an excerpt from the site about this: You also need to attach "proof of purchase". In my case, I was only one in a queue, so I got an assisstant in a matter of seconds. After you set up your case, ther will be 2 options: to contact them through email or live chat. So, instead you should choose: "Origin > PC > Manage my account > Find missing game". > Lost code", there won't be possibility to contact support, neither by email nor live chat. As many of you probably know, if you choose "Bad Company 2 > Steam > Code etc. Now, go to this link EA Support, here you need to set your support ticket.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |